To all Riders!

We thank you all for being so patient with us since we launched in May 2017. We know that you have been waiting longer than expected and on behalf of our entire team we apologize for the long wait and changes in schedules, it’s not something we wanted at all but found it completely necessary to ensure the robust quality and its ultimate safety for all our riders.

When we launched in May we anticipated a delivery in August but we kept finding unexpected issues as we continued to test the Kiwano KO1 Scooter. We have striven to produce a safe, highly technical, high end affordable scooter without compromise.

Our aim is to create and establish a respected brand and loyal community for the long term.

We know that some of you are not satisfied with our customer services and for that we can only deeply apologise. Final testing of each and every scooter is taking place in the USA with the following final improvements to the software and safety features:

• When the scooter is picked up it will cut out within 1 second.
• Beginner mode the pole will automatically cruise at 12kph.
• Advanced mode the pole will automatically trigger a controlled maximum speed.
• Improved firmware features to increase speeds and mode levels for advanced riders. (Future ready roll out versions).

We are perfecting the additional safety functions before final delivery.

You are the first to receive the Kiwano KO1 Electric Scooters and we continue to endeavor to produce a rideable you will have fun on and be proud to own! We apologise profusely for the unforeseen delays and thank you once again for your patience.

The FINAL delivery schedule is below:

Many thanks, Kiwano Team!

Clean Energy, Clean Mind

For your interest please watch the video below.

HEY RIDERS!

We have the following updates for you about the replacement part needed & altered shipping schedules.

Shipments by sea containers continued in September and October to our fulfillment centers and goods have arrived domestically for North America and Europe. (See below images)

As per our last update you’ll notice we made some final improvements which were essential to its performance upgrades.

After further testing we have found a minor problem with the carbon fiber handlebar, the strength of it, is not satisfactory. We are in the process of replacing the handlebars in our manufacturing facilities in Asia for all of the scooters that we have shipped to our fulfillment centers.

The handlebar strength and thickness has been increased improving the durability so that it meets our new standard we have put in place.

• New Handlebar Mould - 14 Days
• Production - 14 Days
• Shipment of Handlebar by Express form China - 5 Days to Fulfillment centers
• Assembling the handlebar and repacking - 7 days in our Fulfillment centers
• Ship to your door by ground shipping - 5 to 7 working days

Our number one priority is making sure that all expectations are met to the highest standards. We know you are all eager to receive your scooter and apologies for this final delay but it is absolutely necessary. You will receive your Kiwano KO1 Scooter before Christmas.

As stated before you are the FIRST ones to receive the Kiwano KO1 Electric Scooters!

The FINAL delivery schedule is as below:

Many thanks, Kiwano Team!

Clean Energy, Clean Mind